General Terms and Conditions
Entering into a contract
The images of the range in the online shop are intended as an illustration and do not constitute binding offers for sale. By completing the order process by clicking on the “Buy” button the customer makes a binding offer to enter into a purchase contract. The customer thereupon receives an automated confirmation of receipt of order by e-mail (order confirmation). This order confirmation does not constitute acceptance of the offer. The contract with Binkymart is only concluded when Binkymart sends the ordered product to the customer and the shipping to the customer is seen in the ‘My Account’ section (shipping confirmation).
All prices contain the statutory GST and other price elements, and are to be understood plus shipping costs that may apply.
Dispatch and delivery
Orders are processed and dispatched normally within 48 hours of receipt and our delivery service partners provide online parcel tracking facilities, active from 2-3 working days after dispatch. Delivery time will vary depending upon your distance from the Courier’s Hub, but a typical delivery will reach the recipient within 5-7 working days. Customised products will take more time to complete as compared to the aforementioned orders. Binkymart will provide the customer with tentative delivery schedule before accepting any customised order.
Unfortunately, we are unable to ship to Military addresses and apologise for any disappointment.
Should you require any further information, please feel free to contact us You can contact our customer care number +91 9716139224 or write us at firstname.lastname@example.org
In the event that Binkymart is unable to deliver the ordered product because Binkymart itself is not supplied by its own suppliers, without culpability on the part of Binkymart, Binkymart may withdraw from the contract. In such a case, Binkymart shall inform the customer without delay and propose a comparable product. If a comparable product is not available, or if the customer does not wish to have that product delivered, Binkymart shall, without delay, reimburse payments made by the customer.
In the event that supplied products are damaged or wrong, please notify us within 48 hours of delivery. We will happily exchange a damaged or wrong item that has been shipped out. We will bear the shipping cost for damaged or wrong products shipped that need to be exchanged.
Right of withdrawal by the Customer
In case of requests for order cancellations, Binkymart reserves the right to accept or reject requests for order cancellations for any reason. For the customer to cancel an order, there is a time period of 24 hours from the time of the placement of the order. Binkymart will not be able to cancel orders that have already been processed. Binkymart has the full right to decide whether an order has been processed or not.
Binkymart is committed to protecting all the information you share with us.
We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our system.
Only those employees who need access to your information in order to perform their duties are allowed access to your data. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
We respect your privacy and promise that will not sell or share your personal information to any third parties, except to those involved in executing your order such as shipping and delivery vendors.
You can register with Binkymart.
When you register (log in), you supply your email address and a password. This allows us to provide you access to your account every time you visit our website. We also ask you for your name, phone number, email, billing and shipping addresses at the time of making a purchase. Please note that this information is required for fulfilling the order, and may be shared with third parties who are part of the process of executing the order (such as courier companies).
When you make the payment, you are re-directed to a secure payment gateway, where you must feed in your credit/debit card information. This information is not accessible to us.
We may use your email address for our mailing list to keep you up to date with our new products and services. You may unsubscribe to our mailing list at any point.
We may be required by law to disclose your information.
Changes in policy
our quality products are handmade with love by women in ngo, self-employed poor women etc
SPECIAL OFFERS FOR ANIMAL WELFARE ORGANISATIONS AND INDIVIDUAL VOLUNTEERS
50% of the profit is utilised in animal welfare such as treatment of injured animals on roads